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Oki C9655 colour A3 laser printer with repeated cyan marks on the prints, the issue was caused by the photoconductor unit also known as the drum unit, this had a score mark on the shiny surface and it was causing the drum to pick up excess toner on every turn, The Oki part number for the...

HP Pagepro 452 in Leeds, West Yorkshire with random paper jams from the main paper cassette, this was caused by a worn paper feed kit, the separation pad assembly had worn down on one side and this was causing the paper jams, HP produce a paper feed kit assembly, part number CN598-67018 and in this...

Kyocera FS-3920 laser printer with marks on the prints, lines going down the whole page and repeat marks also, this was caused by the charge roller on the drum unit, this needed removing and cleaning with alcohol, the cleaning roller was also cleaned, the prints are perfect on this machine even...

Fellowes 325ci shredder with the red attention light flashing, the paper sensors required cleaning both in the main paper feed section and the CD shredding area, a strip down and clean of the optical sensors got the shredder working again. Fellowes shredder service and support Use the...

Canon Pixma G3500 displaying an error of waste ink counter near full, the printer was cleaned, oiled and reset, this error appeared after the printer had only done 6000 prints. This model of Canon Pixma pritner comes with 7000 pages of black ink  and 6000 colour. Canon error B500...

HP Designjet T520 plotter with the display stating "There is a problem with the printer or ink system, turn off, then on, if problem persists contact HP" This fault is usually down to either a faulty cartridge or a faulty printhead assembly, start by taking the ink cartridges out and visually...